Privacy Policy for Online Services
This Privacy Policy for Redstone Manufacturing (the “Privacy Policy”) forms a portion of Redstone Manufacturing Online Service’s Personal Data Privacy Policy (1.20) and may change from time to time. In certain countries and depending on applicable law, significant changes, e.g. those affecting the scope of the Personal Data we process about you, may be specifically brought to your attention. We may do this by posting a notice of such changes on a page of the Redstone Manufacturing web or social media site (“Redstone Manufacturing”) prior to implementing the change, or by providing you with notice in other ways, such as by email. If we require additional consents from you for the processing of your Personal Data, we will request such consents.
Personal Data and Non-personal information
Personal Data is information that identifies you as an individual or from which you can be identified.
Non-personal information is information that does not reveal your specific identity either directly or through reference to other information. We may collect, use and disclose non-personal information for any lawful purpose.
What Personal Information may be collected
The following Personal Data may be collected from you through the Redstone Manufacturing Online Services:
- your name, job title and contact information (including business email address, business address, business telephone number, your employer company and your country) should you choose to provide such details;
- details of products and/or services of particular interest to you based on how you use the Redstone Manufacturing Online Services and your preferences;
- records of any correspondence we have with you, including records of “Live Chat” sessions;
- data regarding the use, condition, performance and/or functionality of a system or machine (“Usage Information”) when and where using Redstone Manufacturing Online Services associated with the monitoring or functionality of that system or machine (i.e., Internet of Things type services (“IoT Applications”)). Usage Information may include an identifier of the product, system or machine being used in addition to other relevant information.
Do not provide personal contact or payment details or any Personal Data which relates to you in your personal or private capacity. Redstone Manufacturing wishes to collect only your business contact details and, when you purchase products and/or services using the Redstone Manufacturing Online Services, payment details which relate to your employer company’s payment facilities.
Disclosure and Use of Personal Information
In order to serve you better, Personal Data that you provide while using, or which is obtained from your use of, the Redstone Manufacturing Online Services may be used, held or shared by Redstone Manufacturing and its distributors, agents, consultants, advisors or other business partners in order to facilitate delivery of products, services, and/or the Redstone Manufacturing Online Services to you. In addition, Redstone Manufacturing and its distributors, agents or contractors may use your Personal Data for the following purposes:
- to notify you of changes to the Privacy Policy, Terms of Use or associated information regarding Cookies which affect the scope of the Personal Data we process about you;
- to provide you with services;
- to tailor direct marketing by email of information relating to products and/or services of particular interest to you in your business capacity;
- to respond to any specific request or enquiry you make, including through live web based chats and through the “Get Quote” form on the “Contact Us” pages of our pages, sites or apps;
- where necessary, as part of any restructuring of Redstone Manufacturing and their business or assets, or as part of a sale of a portion of Redstone Manufacturing or its assets; and
- to provide Usage Information or to provide third party manufacturers, integrators or sellers’ of products, systems or machines with associated Usage Information in IoT Applications.
In addition, your Personal Data may be shared with providers of legal and other professional services and with vendors and subcontractors retained to perform functions on behalf of Redstone Manufacturing, such as vendors of email marketing services; vendors operating the “Live Chat” facility, and vendors of data storage and back up facilities, among others.
Your Personal Data may also be disclosed:
- as necessary to comply with applicable laws;
- in response to a court order, or a request for cooperation from a law enforcement or other government agency;
- to establish or exercise legal rights and/or to defend legal claims;
- to identify or bring legal action against someone who may be violating our conditions of use and terms of service;
- to enforce or apply the terms of any of our user agreements;
- to protect the rights, property or safety of Redstone Manufacturing, and its distributors, agents, consultants, advisors, customers, staff, suppliers or others;
- as necessary for responsible corporate governance or as otherwise required or permitted by applicable laws and/or regulations;
- when disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding illegal activity, suspected fraud, or other wrongdoing;
Neither Redstone Manufacturing nor its distributors, agents, consultants, advisors or other business partners will sell, trade or rent to others your Personal Data obtained via the Redstone Manufacturing Online Services (except in the sale and/or restructuring of all or part of Redstone Manufacturing, as mentioned above).